Overview

In this transcript from a member's-only audio session, Roger Nagel (Lehigh University), Ralph Schmitt (Kysor/Warren) and Andrew Street (DuPont Teijin Films) present strategies and practical approaches for change management.  The participants discussed the role of senior management in change initiatives; top-down and bottom-up change implementations; internal and external drivers for change; how best to persuade senior management to support change; dealing with resistance; and key success factors for effective change management.
(19 pages)

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