Overview

Johnson Controls Inc. (JCI) partnered with Fitch to develop a product that lets office workers control temperature, lighting, and sound from individual workstations.  The essential issues that led JCI to look for an outside partner were reduced time-to-market, the need for expertise JCI lacked, the wish for innovative methodologies to significantly reduce manufacturing costs, and the need for new ideas.  Along the way, JCI and Fitch encountered – and resolved – bumps in the road caused by materials procurement, vendor selection, and differing accounting and billing systems.
(6 pages)

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