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The Adaptive Organization: Key Characteristics and Practices

A recent KPMG study found that 93% of executives surveyed expected changes in at least one aspect of their business model over the next 3 years; nearly half of those same executives expected those changes to be major. This rate of change will be impossible to manage without the capability to adapt to shifting circumstances. To respond to this challenge, a September 2008 summit held by Toffler Associates, the consulting firm founded by Alvin and Heidi Toffler, authors of "Future Shock" and "Revolutionary Wealth", convened leaders from industry and the public sector to discuss the characteristics and practices of the adaptive organization. The group found that cross-organizational collaboration, and encouraging innovation and experimentation were characteristic of adaptive organizations. They also found that bottom-up rather than top-down change was vital. The group identified three strategies for fostering bottom-up change in the adaptive organization.


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