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Managing Supply Chain Risk: How Product Success Depends on It, What You Can Do

Lessons Learned from Cisco

Location: Your office

Date: Wednesday, March 11, 2009

Time: 1:00pm - 2:30pm ET

Overview

Fact #1: Today’s products rely heavily on components and assembly/production/delivery from suppliers around the globe.

Fact #2: Supply chains have become increasingly vital – yet harder to control -- as companies outsource more activities to more suppliers. Trends such as offshore manufacturing, global outsourcing and lean sourcing are having greater impact. 

Fact #3: While supplier failure and continuity of supply are the top risks, brand and reputation issues, regulatory compliance, product safety and catastrophe exposure are also potential threats.

Fact #4: Too many companies fail to plan for the unthinkable; it is crucial to identify the “pinch points” and take appropriate measures to prevent them from harming your business.

As high technology supply chains face many risks -- including natural disasters, political upheavals, regulatory compliance mandates, economic uncertainty, rapid changes in technology and customer expectations, component supplier constraints, globalization effects, and more -- it is increasingly important to design products to mitigate these risks proactively.

Cisco is one company that has implemented a powerful, multi-pronged approach to manage supply chain risk, beginning with product design.

In an interactive 90-minute audiosession, Cisco Supply Chain executive Kevin Harrington will explain this approach. He will provide an overview and discussion on Cisco’s preparedness, mitigation and resiliency programs, to include:

  • Supply chain risk analytics & metrics -- how to identify vulnerabilities and calculate product and supply chain resiliency
  • Business Continuity Planning -- how to ask the right questions and leverage your BCP data
  • Crisis Management -- how to effectively monitor and respond to global disruptions
  • Product Resiliency -- how to work with your suppliers to ensure continuity
  • Supply Chain Resiliency -- driving a more resiliency manufacturing and T&L network
  • Applying Supply Chain Risk Management practices and techniques to the current financial crisis
  • Supply Chain Risk Leadership Council –- what it is and how you can become involved

By participating you will learn how Cisco is executing on understanding and managing supply chain risk. The practices and principles are relevant to all industries, not just high tech, and Mr. Harrington will share how Cisco’s lessons learned can be applied to a variety of other organizational models. He will also answer your specific questions.

This is an important session to build awareness across functions - it is recommended for COOs, CTOs and managers of product development, design, manufacturing, operations, supply chain, sourcing, open innovation, and logistics. Teams may listen together for the same low fee - cost is per phone line, attendance unlimited.

Takeaways:

  1. Access to slides used during the session via webinar technology
  2. Your questions answered directly by an expert
  3. Access to synchronized Windows Media file of slides and audio after the session


 

Session Leaders

Kevin HarringtonKevin Harrington is Vice President, Global Business Operations for Cisco’s Customer Value Chain Management organization. His organization serves as a single point of accountability for all CVCM business operations, ensuring consistency and quality in the organization’s operating structure and governance.  Kevin is responsible for core, cross-functional supply chain functions, including strategic planning, risk management, compliance, leadership development, business intelligence, strategic communications, acquisition integration, organizational change management, global capability and market intelligence. He also oversees Cisco's green initiatives, social responsibility and collaboration programs as well as the integration of these efforts across Cisco’s extended supply chain

Kevin has also held senior leadership positions in Customer Advocacy and Global Supply Chain Management during his six year tenure at Cisco.

Kevin is a high technology business veteran with broad experiences in large and small companies.  His twenty year career spans five different industries; including networking and telecommunications, mission critical computing platforms, software, precision manufacturing capital equipment, and financial services.  Kevin has held a variety of senior management and corporate officer positions.  Prior to joining Cisco, Kevin was President and COO of Centegy Corporation, a B2B Supply Chain software and services company.  He also served as Vice President of Operations at Satmetrix Systems and Vice President of Worldwide Field Operations at Micro Optics Design Corporation.  Earlier in his career he led the North American Service organization at Amdahl Corporation. 

Kevin serves on the Executive Advisory Board at Michigan State University’s Broad Graduate School of Business. He is also on the Corporate Advisory Council for the MSCM (Master’s of Supply Chain Management) Program at the Ross Graduate School of Business, University of Michigan. He speaks at industry conferences on subjects including supply chain transformation, collaboration, green supply chain, supply chain risk management and leadership development. Kevin holds a B.S. Business Administration degree, magna cum laude, from California State University, Chico and an MBA from Santa Clara University.

What you will learn

In an interactive 90-minute audiosession, Cisco Supply Chain executive Kevin Harrington will explain this approach. He will provide an overview and discussion on Cisco’s preparedness, mitigation and resiliency programs, to include:

  • Supply chain risk analytics & metrics -- how to identify vulnerabilities and calculate product and supply chain resiliency
  • Business Continuity Planning -- how to ask the right questions and leverage your BCP data
  • Crisis Management -- how to effectively monitor and respond to global disruptions
  • Product Resiliency -- how to work with your suppliers to ensure continuity
  • Supply Chain Resiliency -- driving a more resiliency manufacturing and T&L network
  • Applying Supply Chain Risk Management practices and techniques to the current financial crisis
  • Supply Chain Risk Leadership Council –- what it is and how you can become involved

How to access this session

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Call 1-800-338-2223 or 781-891-8080 (9:00am - 5:30pm EDT)