Interactive Exercise
Defining Metrics for Resource Capacity
Management
 Facilitator:
Wayne Mackey
Principal
Product Development Consulting, Inc.
You’ve got metrics in place for many aspects of your
business, but some key business factors seem to defy measurement. This work session will
take you step-by-step through setting good metrics around resource capacity management.
Participants will engage in an actual build of a "metrics tree" starting from an
organization level goal and continuing through project level metrics. At each level,
participants will apply their collective experience and follow a simple set of guidelines
to uncover the critical few metrics and weed out those with less impact. The output of the
work session will be a basic set of goals and metrics for resource capacity management.
ABOUT WAYNE MACKEY:
Wayne Mackey's expertise is grounded in over twenty years of hands-on management of large
engineering, manufacturing, and procurement organizations. His management consulting is
focused on product / service development, and he is especially effective in collaborative
design, metrics, supply chain management and business strategy implementation.
Mr. Mackey has been a Principal with Product Development Consulting,
Inc. since 1997. Prior to joining PDC, he worked in industry for 20 years in high tech,
aerospace and automotive fields. He has been a keynote speaker and invited conference
chairman for topics in rapid organizational change and metrics. Mr. Mackey has presented
at each of the prior six Management Roundtable metrics conferences and chaired the first
two. He has a BS in Electrical Engineering and Economics from Carnegie Mellon University
and an MS in Engineering from Loyola Marymount University.
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